overview | gui/web | our process | benchmark competitive | international | our facilities

We provide a complete turnkey solution for you in our facilities. State-of-the art facilities are very important to the process. However, high-end cameras and mixers aren't going to necessarily give you the meaningful results you need. Nor will lots of good data that cannot be understood or consumed by stakeholders. We focus on the entire "usability lifecyle".

We take the time to understand your unique needs and create a test plan that will produce the needed results. Our deliverables are structured to allow for easy consumption of information in the form of PowerPoint slides, complete reports, and interactive DVDs that bring your customers to life for the whole organization.

The typical usability test includes the following services:

• Creation of a custom phone screener for your demographic
• Recruiting, scheduling, and compensating research participants
• Administration of NDAs, releases, and questionnaires
• Providing a professional moderator
• Videotaping all sessions
• Analysis and reporting of findings